IMPORTANT NOTE

All passengers are requested to keep up-to-date with current COVID restrictions in South Andaman as mandated by the District Commissioner, South Andaman.

It is advised that passengers keep at least one additional day of transit in Port Blair, both on arrival and departure, to facilitate the RTPCR report. Changes in Flight and Ferry timing etc.

Makruzz is not liable for any losses owing to a change in schedule including flight or makruzz ferry timing adjustments.

BOOKING INFORMATION

Passengers are requested to re-confirm their Makruzz booking one day in advance. Contact Number: Tel: +91 9434261139
, +91 9933267038 (0900 hrs to 1700 hrs)

Deluxe and Royal Class tickets issued to people after 1800 hrs for the next day's departure will not be entitled to the snack box on board.

Paid snacks are non-refundable if the tickets for Deluxe and Royal Class have been canceled after 1800 hours for the next day's departure.

Please make sure the details are correct before completing your makruzz ferry booking, as corrections are not allowed. Correction of "name" is not permitted on the ticket once booked.

Tickets once rescheduled (with applicable rescheduling charges) will not be canceled or refunded.

Tickets are non-transferable and non-reroutable.

Tickets are valid only until the date of travel, prior to departure.

Tickets for infants below 1 year of age are non-chargeable.

CANCELLATION CHARGES

Please review your makruzz booking thoroughly before cancellation to avoid applicable charges.

48 hours prior to departure: Rs. 150 + applicable taxes (documentation charges per ticket).

24 hours prior to departure: 60% + applicable taxes

Within 24 Hrs of Departure - NO REFUND.

BOARDING RULES

Passengers are not allowed to carry sharp articles like nail cutters, knives, explosives, inflammable goods, etc. in their handbags.

Consuming LIQUOR & SMOKING is NOT ALLOWED onboard the vessel by LAW.

The free baggage allowance on a makruzz cruise is 25 kg as registered baggage.

Pets and animals are not allowed onboard the ferry.a

CHECK-IN RULES

Report at the jetty is 1 Hour before departure.

A hard copy of the ticket is mandatory during check-in.

Passengers should carry a PHOTO IDENTITY card like an Adhaar card or the check-in Passport at the time of check-in at the jetty.

The check-in counter closes - 15 Mins Before Departure

Boarding Closes - 10 Mins Before Departure

To undertake travel with makruzz ferry booking in Andaman, The users also agree that it is their sole responsibility to ensure they are in possession of all the valid documents, such as identity proof, passport, visa, etc. to undertake the travel with Makruzz in Andaman. The user agrees that Makruzz shall, in no way be held liable, in the event of the traveler's inability to travel for not carrying valid travel documents.

ADDITIONAL CHARGES

PSF (Passenger Service Fee) of Rs 50 per person, per ticket, is applicable.

Peak Season Supplement (from December 1 to January 31 every year) will be charged Rs 100 per person, per ticket, per sector, for all classes. (Not applicable for infants and islanders)

LIABILITIES

Passengers will be responsible for their own belongings. Makruzz ferry booking is not liable for any loss or damage caused to their belongings while on board.

Makruzz reserves the right to cancel or change the published voyage date and time for any makruzz cruise departure, in any manner, or to any extent. We shall bear no liability for any loss that passengers may suffer or any consequences thereof, or with respect to any changes in schedule due to bad weather or technical reasons. In this case, passengers can either claim a full refund or reschedule their journey based on availability.

The passenger hereby warrants and declares that he/she, including any accompanying children and/or babies, does not suffer from any form of major illness or ailment. The carrier shall not be responsible for any consequences of whatever nature resulting from pre-carriage illnesses or ailments that may manifest during carriage. The passenger undertakes to indemnify and hold the carrier harmless from any such consequences.

The ticket and the carriage of passengers hereunder shall be governed by Indian law, and all disputes and claims (including but not limited to claims arising out of personal injury) and the carriage of passengers shall be referred to the exclusive jurisdiction of the competent court in Port Blair, Andaman & Nicobar Islands, India.

Makruzz shall have no liability whatsoever for any injury or illness arising or resulting from any cause not attributable to any act, neglect, or default on the part of the carrier and its crew members.

PAYMENT SECURITY

Your payment security is our top priority. Ronit Holidays ensures that every transaction you conduct online is conducted in a safe and secure environment. To achieve that, we have secured our website using an SSL certificate, which converts your credit or debit card information into bits of unreadable code that are securely transmitted over the internet.

If you are not comfortable sharing your card (debit or credit) details online, you can book your tickets once you reach Port Blair.

If you have any additional queries or concerns, please email us, and we will reply as soon as possible.

By booking a ticket with Ronit Holidays, the passenger hereby confirms their acceptance of all the terms of service put forward by Makruzz against the use of their services by users.

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